Winner of CCUK Awards 2025
Winner of CCUK Awards 2025
Your Customer Engagement Platform Shouldn't Just Pay For Itself. Ours Does More
Your Customer Engagement Platform Shouldn't Just Pay For Itself. Ours Does More
Your Customer Engagement Platform Shouldn't Just Pay For Itself. Ours Does More
Ciptex transforms how mid and large enterprises engage with customers - turning every interaction into live intelligence that drives revenue, reduces costs and gives your leadership team the data they need to make the right calls.
Ciptex transforms how mid and large enterprises engage with customers - turning every interaction into live intelligence that drives revenue, reduces costs and gives your leadership team the data they need to make the right calls.
Trusted by brands across the Globe
Simplified Communications,
Maximum Impact
Accelerated Workflows
Unifying channels and workflows so teams can handle interactions smoothly from first contact to resolution.
Seamless Integrations
Ciptex connects your CRM and existing systems into one streamlined environment without added complexity.
Smarter Scaling with AI
Ciptex combines AI with a flexible cloud foundation that grows alongside your teams, channels, and ambitions.
Designed for teams delivering essential services.
Designed for teams delivering essential services.
Ciptex enables secure, resilient customer engagement for organisations handling high volumes, sensitive data, and critical communications every day.
Housing
Retail
Financial Services
Healthcare
85%
Increase in Call Handling Capacity
100+
Employee Days Freed up Per Year
10x
More Connections with Customers
Start Making Growth
Transform your customer interactions and optimise your workflows
85%
Increase in Call Handling Capacity
100+
Employee Days Freed up Per Year
10x
More Connections with Customers
Start Making Growth
Transform your customer interactions and optimise your workflows
Customer Engagement Made Easy with Plugins
Customer Engagement Made Easy with Plugins
Our CX platform offers a multitude of plugins and more integrations are on the way.
Our CX platform offers a multitude of plugins and more integrations are on the way.
Matt Dronfield
Head of Debt Free Advice
“Since the service has been in use, Debt Free Advice has facilitated over 4,700 conversations with clients; this could not have been achieved if Debt Free Advice were not using Ciptex RACE.”
Andrew Isted
Transformation and Data Director at Aster Group
“We wanted a partner, we don’t want a supplier and Ciptex fits the bill. We want a global partner that has a backing with Twilio products, plus product development to help us utilise Ciptex and get the most out of the platform. We’re looking to grow and develop the product moving forward, mirroring our own growth and development ambitions.”
Matt Dronfield
Head of Debt Free Advice
“Since the service has been in use, Debt Free Advice has facilitated over 4,700 conversations with clients; this could not have been achieved if Debt Free Advice were not using Ciptex RACE.”
Andrew Isted
Transformation and Data Director at Aster Group
“We wanted a partner, we don’t want a supplier and Ciptex fits the bill. We want a global partner that has a backing with Twilio products, plus product development to help us utilise Ciptex and get the most out of the platform. We’re looking to grow and develop the product moving forward, mirroring our own growth and development ambitions.”
Matt Dronfield
Head of Debt Free Advice
“Since the service has been in use, Debt Free Advice has facilitated over 4,700 conversations with clients; this could not have been achieved if Debt Free Advice were not using Ciptex RACE.”
Andrew Isted
Transformation and Data Director at Aster Group
“We wanted a partner, we don’t want a supplier and Ciptex fits the bill. We want a global partner that has a backing with Twilio products, plus product development to help us utilise Ciptex and get the most out of the platform. We’re looking to grow and develop the product moving forward, mirroring our own growth and development ambitions.”
Matt Dronfield
Head of Debt Free Advice
“Since the service has been in use, Debt Free Advice has facilitated over 4,700 conversations with clients; this could not have been achieved if Debt Free Advice were not using Ciptex RACE.”
Andrew Isted
Transformation and Data Director at Aster Group
“We wanted a partner, we don’t want a supplier and Ciptex fits the bill. We want a global partner that has a backing with Twilio products, plus product development to help us utilise Ciptex and get the most out of the platform. We’re looking to grow and develop the product moving forward, mirroring our own growth and development ambitions.”
Matt Dronfield
Head of Debt Free Advice
“Since the service has been in use, Debt Free Advice has facilitated over 4,700 conversations with clients; this could not have been achieved if Debt Free Advice were not using Ciptex RACE.”
Andrew Isted
Transformation and Data Director at Aster Group
“We wanted a partner, we don’t want a supplier and Ciptex fits the bill. We want a global partner that has a backing with Twilio products, plus product development to help us utilise Ciptex and get the most out of the platform. We’re looking to grow and develop the product moving forward, mirroring our own growth and development ambitions.”
Matt Dronfield
Head of Debt Free Advice
“Since the service has been in use, Debt Free Advice has facilitated over 4,700 conversations with clients; this could not have been achieved if Debt Free Advice were not using Ciptex RACE.”
Andrew Isted
Transformation and Data Director at Aster Group
“We wanted a partner, we don’t want a supplier and Ciptex fits the bill. We want a global partner that has a backing with Twilio products, plus product development to help us utilise Ciptex and get the most out of the platform. We’re looking to grow and develop the product moving forward, mirroring our own growth and development ambitions.”
Matt Dronfield
Head of Debt Free Advice
“Since the service has been in use, Debt Free Advice has facilitated over 4,700 conversations with clients; this could not have been achieved if Debt Free Advice were not using Ciptex RACE.”
Andrew Isted
Transformation and Data Director at Aster Group
“We wanted a partner, we don’t want a supplier and Ciptex fits the bill. We want a global partner that has a backing with Twilio products, plus product development to help us utilise Ciptex and get the most out of the platform. We’re looking to grow and develop the product moving forward, mirroring our own growth and development ambitions.”
Matt Dronfield
Head of Debt Free Advice
“Since the service has been in use, Debt Free Advice has facilitated over 4,700 conversations with clients; this could not have been achieved if Debt Free Advice were not using Ciptex RACE.”
Andrew Isted
Transformation and Data Director at Aster Group
“We wanted a partner, we don’t want a supplier and Ciptex fits the bill. We want a global partner that has a backing with Twilio products, plus product development to help us utilise Ciptex and get the most out of the platform. We’re looking to grow and develop the product moving forward, mirroring our own growth and development ambitions.”
Matt Dronfield
Head of Debt Free Advice
“Since the service has been in use, Debt Free Advice has facilitated over 4,700 conversations with clients; this could not have been achieved if Debt Free Advice were not using Ciptex RACE.”
Andrew Isted
Transformation and Data Director at Aster Group
“We wanted a partner, we don’t want a supplier and Ciptex fits the bill. We want a global partner that has a backing with Twilio products, plus product development to help us utilise Ciptex and get the most out of the platform. We’re looking to grow and develop the product moving forward, mirroring our own growth and development ambitions.”
Matt Dronfield
Head of Debt Free Advice
“Since the service has been in use, Debt Free Advice has facilitated over 4,700 conversations with clients; this could not have been achieved if Debt Free Advice were not using Ciptex RACE.”
Andrew Isted
Transformation and Data Director at Aster Group
“We wanted a partner, we don’t want a supplier and Ciptex fits the bill. We want a global partner that has a backing with Twilio products, plus product development to help us utilise Ciptex and get the most out of the platform. We’re looking to grow and develop the product moving forward, mirroring our own growth and development ambitions.”
Matt Dronfield
Head of Debt Free Advice
“Since the service has been in use, Debt Free Advice has facilitated over 4,700 conversations with clients; this could not have been achieved if Debt Free Advice were not using Ciptex RACE.”
Andrew Isted
Transformation and Data Director at Aster Group
“We wanted a partner, we don’t want a supplier and Ciptex fits the bill. We want a global partner that has a backing with Twilio products, plus product development to help us utilise Ciptex and get the most out of the platform. We’re looking to grow and develop the product moving forward, mirroring our own growth and development ambitions.”
Matt Dronfield
Head of Debt Free Advice
“Since the service has been in use, Debt Free Advice has facilitated over 4,700 conversations with clients; this could not have been achieved if Debt Free Advice were not using Ciptex RACE.”
Andrew Isted
Transformation and Data Director at Aster Group
“We wanted a partner, we don’t want a supplier and Ciptex fits the bill. We want a global partner that has a backing with Twilio products, plus product development to help us utilise Ciptex and get the most out of the platform. We’re looking to grow and develop the product moving forward, mirroring our own growth and development ambitions.”
