Winner of CCUK Awards 2025

Winner of CCUK Awards 2025

Your Customer Engagement Platform Shouldn't Just Pay For Itself. Ours Does More

Your Customer Engagement Platform Shouldn't Just Pay For Itself. Ours Does More

Your Customer Engagement Platform Shouldn't Just Pay For Itself. Ours Does More

Ciptex transforms how mid and large enterprises engage with customers - turning every interaction into live intelligence that drives revenue, reduces costs and gives your leadership team the data they need to make the right calls.

Ciptex transforms how mid and large enterprises engage with customers - turning every interaction into live intelligence that drives revenue, reduces costs and gives your leadership team the data they need to make the right calls.

Revenue Growth Rate
26106935997103323665699
Jan
Mar
May
Jul
Sep
Nov
Handle Time Reduced0%
1.2%
Agent Hours Saved0
12.5%
Cost Per Contact0%
19.5%
Contact Resolution at a Glance
0Total Visitors
Routine queries handled without an agent
69.3%
Escalated to human
30.7%
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Trusted by brands across the Globe

  • Purple "ASTER GROUP" text on a blue-green background.
  • NRW Logo
  • Red brushstroke roof symbol above the word "SHELTER" in bold red text.
  • Stylized "University of York" text with an intricate heraldic emblem.
  • Shield icon beside "VERTU" text in dark blue on a teal backdrop.
  • Rubicon Logo
  • NFCC Logo
  • Uinsure Logo
  • Tri-color petal design with "notified" in sleek, dark typography.
  • Compass-themed logo with "Inspiring Travel" text.
  • DFA Logo
  • Iglu Cruises Logo

Simplified Communications,
Maximum Impact

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Accelerated Workflows

Unifying channels and workflows so teams can handle interactions smoothly from first contact to resolution.

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Seamless Integrations

Ciptex connects your CRM and existing systems into one streamlined environment without added complexity.

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Smarter Scaling with AI

Ciptex combines AI with a flexible cloud foundation that grows alongside your teams, channels, and ambitions.

Designed for teams delivering essential services.

Designed for teams delivering essential services.

Ciptex enables secure, resilient customer engagement for organisations handling high volumes, sensitive data, and critical communications every day.

Housing

Retail

Financial Services

Healthcare

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Two women working with laptops and tablets, one wears a headset, both smiling.
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85%

Increase in Call Handling Capacity

100+

Employee Days Freed up Per Year

10x

More Connections with Customers

Start Making Growth

Transform your customer interactions and optimise your workflows

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85%

Increase in Call Handling Capacity

100+

Employee Days Freed up Per Year

10x

More Connections with Customers

Start Making Growth

Transform your customer interactions and optimise your workflows

Customer Engagement Made Easy with Plugins

Customer Engagement Made Easy with Plugins

Our CX platform offers a multitude of plugins and more integrations are on the way.

Our CX platform offers a multitude of plugins and more integrations are on the way.

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Our Customers

Trusted by enterprise clients worldwide. Read their stories below.

Vertu Motors

Citizens Advice

Shelter

Smiling couple at a car dealership, signing papers with black car in background.
Vertu Motors plc logo with green shield design.

Vertu Motors is one of the UK’s great retail success stories. They have over 160 retail locations, sell more than 200,000 vehicles a year, and service another 600,000 more.

Vertu Motors

Automotive Retail

Our Customers

Trusted by enterprise clients worldwide. Read their stories below.

Vertu Motors

Citizens Advice

Shelter

Smiling couple at a car dealership, signing papers with black car in background.
Vertu Motors plc logo with green shield design.

Vertu Motors is one of the UK’s great retail success stories. They have over 160 retail locations, sell more than 200,000 vehicles a year, and service another 600,000 more.

Vertu Motors

Automotive Retail

Our Customers

Trusted by enterprise clients worldwide. Read their stories below.

Vertu Motors

Citizens Advice

Shelter

Smiling couple at a car dealership, signing papers with black car in background.
Vertu Motors plc logo with green shield design.

Vertu Motors is one of the UK’s great retail success stories. They have over 160 retail locations, sell more than 200,000 vehicles a year, and service another 600,000 more.

Vertu Motors

Automotive Retail

Your next step starts with a conversation.

A grid of white lines on a teal background, arranged in a triangular shape.

Your next step starts with a conversation.

Cta-Image
A grid of white lines on a teal background, arranged in a triangular shape.

Your next step starts with a conversation.

Cta-Image
A grid of white lines on a teal background, arranged in a triangular shape.