Unified Communications Solutions from Ciptex, Powered by Avaya

Powerful industry leading cloud collaboration solutions for optimum productivity, wherever you are.

Cloud IP Office

The Power of We™ | from the Cloud

A simple, powerful collaboration solution for midsize companies delivering full Unified Communications and Collaboration, increased scale, and simplified management. Avaya, with the features you know and love, with all the power of the Cloud.

Cloud Powered Effortless Engagement

Drive Better Decision-Making with Simple, Fast, and Smart Communications.

Communicate, Collaborate and Engage. Anytime, Anywhere, on Any Device

Avaya Cloud IP Office from Ciptex delivers a seamless collaboration experience for voice, video, and mobility, bringing rich, award-winning, unified communications, mobility, and video collaboration - for a superior experience that engages workforces wherever they are – making it easier to connect, collaborate, share, react, and respond, driving productivity.

Enhanced Desktop Communications

Streamline communications, in the office, at home or anywhere else. Click to dial, use presence information to determine availability, synchronise your calendar and much, much more. Integrate Microsoft Office 365 to enable Communications directly from within your favourite Applications.

And the Full Mobile Experience

Bring full desktop communications to your Company or BYOD iPhone or Android smartphone devices. Make and receive business calls from your Apple iPads and Tablets. Check colleagues’ presence and instant message (IM) to stay connected, respond quicker and communicate smarter.

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Award-Winning Quality and Security, Without Compromise


Low Total Cost of Ownership, with everything included, and with per Feature, per User, per Month pricing across our Communications estate, you use what you need, when you need it.

 Remove Headaches

Complete end-to-end delivery, 24/7 monitoring with software assurance included. Award-winning quality, full technical and User Support.

Completely Secure

Hosted in CAL, our UC solutions are fully secure, at the office or remotely. With proprietary intrusion protection systems for additional security. Learn More about CAL, the Ciptex Cloud.

 Mitigate Risk

With a highly skilled team of engineers at your service, Ciptex is Partner of choice for many organisations seeking to reduce the risk of transitioning from CPE to Cloud.

Migration Support

Ciptex provides migration support to all new Customers as part of our on-boarding process. Our experienced team is available as required with complete, end-to-end assistance.

 More Communications

Add connectivity, Contact Centre and more for completely seamless communications across your business or enterprise.

Desk-Phone Features ...Everywhere

Work Smarter with Integrated Office 365

Embedded Productivity

Originating from our Private Cloud Platform, Podium, the Ciptex Avaya Cloud IP Office service is fully secure, at the office or remotely, even without VPN, and is equipped with proprietary intrusion detection/protection systems in addition to Ciptex's monitoring continuity policy.  

Cloud IP Office Feature Packages

The Power of Avaya from the Cloud, with All-Inclusive Minutes


  • Choose your Landline Number or Port
  • Up to 3 Devices per User
  • Caller ID
  • Personalised Voicemail
  • Call Recording Option
£7 pupm

Team Engagement

  • Business User Features +
  • Up to 5 Devices per User
  • Out-of-Hours / Time Routing
  • Options Menus (Press 1 for...)
  • Custom Announcements / On-hold
£10 pupm

Team Engagement Premium

  • Team Features +
  • Up to 10 Devices per User
  • Basic Queue Management
  • Direct Account Manager
  • 24/7 Support
£15 pupm

Need to combine Ciptex products? Contact Us