First delivery of Quality of Service (QoS) over MPLS broadband in a City of London recruitment Company.
Rapid delivery of Avaya Contact Centre to UK Government from the Ciptex Cloud.
Innovative multi-tenancy of Avaya platform, delivers to multiple Clients across the UK and overseas.
Over 1 Million minutes per month of hosted telephony traffic achieved.
Ciptex provides the largest Contact Centre in East Africa, delivered over satellite links.
First delivery of overseas Contact Centre utilising a new deep sea cable to Africa.
First UK partner to deliver the award winning Hermes Contact Centre solution – Apax backed Cloud Contact Centre provider.
Ciptex designs and delivers innovative communications solution for NASDAQ.
Social Media - Facebook & Twitter added to Contact Centre platform for true omni-channel communications solution.
CAL - The Ciptex Cloud aggregates Telephony, Unified Communications and Omni-Channel Contact Centre platforms into a single, seamless Client solution.
Secure Extensible Networks from Sequoia backed Viptela added to Ciptex portfolio, delivering consistent global connectivity and links to global Cloud providers (MS Azure and AWS)