Designed from the ground-up as a private, integration-ready communications cloud, CAL has a dual MPLS core for assured resilience, platform replication, and block-level duplication for high availability. With service delivery additionally available over public internet, for remote workers and greater flexibility, on demand.
CAL is actively monitored and continually optimised - a unique, super-charged hosting infrastructure, designed by Ciptex - built to enable seamless integration of diverse vendor platforms, that meets the needs of customers requiring a mix of features and functionality from multiple communications technologies, all wrapped in one, simple, per-user per-month price.
Housed in Tier-3 rated co-location facilities, with biometric security, on-site guards, and uninterrupted power. CAL operates across clustered/duplicated high availability platforms for no single point of failure at the core. The entire platform is then block-level replicated to ensure protection from component and/or location failure ensuring your operations continue, unaffected.
Telephony from CAL is delivered only via Tier 1 carriers, with additional international backup and failover layers supporting clients' mission critical voice services. 1 gb/s cross-connects with each carrier supports up to 60,000 simultaneous calls, with flex-ready capacity on-demand to meet customer requirements where, and as needed, available within minutes. The CAL dual MPLS core has redundant links that connect all locations and providers to ensure a completely seamless, highly resilient voice solution.
With industry leading and proprietary monitoring tools, CAL components, including 3rd party elements are pro-actively monitored and managed, and with alert-profiling, 24 x 7 x 365, that enables ahead-of-time response, that continually improves. We guarantee clients and customers uptime, reliability and service quality.