Boost your business with a cloud contact centre solution

We help you to transform your customer engagement strategy by creating frictionless and valuable experiences at every stage of the customer journey using a single cloud-powered communication platform.

Your customers expect a great omnichannel experience

Your customers expect you to understand their needs and meet their expectations at every touchpoint. Great customer experience (CX) leaves people feeling heard and appreciated – this reflects on everything from revenue to reputation. Ciptex technology solutions simplify how you connect with your customers and influence their journeys.

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Confidently unify your customer journey

Ciptex provide the capabilities, skills, results, and track record you’ll need as you streamline and enhance every customer interaction. Together we’ll discover new ways of working that drive up efficiencies and unlock the potential to improve retention, elevate experience, and boost sales.

Unleash the power of Twilio technology

We’re an expert in Twilio Flex and Segment. Alongside RACE – our own suite of products, services, and solutions, we help customer-centric organisations create seamless, personalised and omnichannel engagements.

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Customers We Have Helped

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Intrado Logo
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Daktela logo
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Small Octopus Energy logo

Customers We Have Helped

Money and Pensions Service logo
RNI:D Logo
Intrado Logo
Vertu Motors logo in dark
Daktela logo
Contact lenses logo
NFCC logo in dark
Small Octopus Energy logo

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