Increase Agent productivity, enhance Customer engagement, and reduce costs. Multichannel Contact Centre in the Cloud. IVR, Dialler, CRM Integration, PCI Recording, Multimedia, Social Media. Best of Breed Platform ready to deploy, worldwide.
Unified Communications Solutions for highly demanding businesses. Leading IP PBX System in the Cloud. Feature-rich, Voice, Messaging, Video, WiFi, LAN, unified communications. Worldwide delivery with local numbering.
Embedded Communications for advanced business processes. Enhance interactivity with voice and SMS, Automation, Broadcast, Presence, legacy integrated solutions for optimising incumbent processes. Achieve better results.
The Ciptex Platform – Best of Breed, Combined
Providing Communications as a Service since 2006, Ciptex brings together decades of experience in Communications Technology, enterprise-grade Telephony and Contact Centre products in their class, seamlessly integrated, and securely delivered via Private Cloud to users globally. Turnkey, Unified and Secure. Find out more about our Partners.
Our Flexible, Modular, and Opex pricing model gives Clients the ability to start and stop services on-demand and as required, bringing scale, cost, and operational efficiencies that support our clients to better achieve their objectives. Vendor agnostic, our approach assures Clients that we find the right solution for their needs, not just products that appear to fit and quickly become obsolete.